
Tinder
Reviews and Complaints
Billing
random charges not in link with my monthly gold plan. Up to 5 times a month the same 24.99.
Disguised as apple bundled charges flew under the radar for 7 months. Contact info for tinder says call via facsimile which in my 30 years of life i have never heard of.
And the line is dead. Refunds declined from apple.
User's recommendation: Watch your charges
Keep locking my account
I have done nothing wrong Ive verified everything more than once and Im legally blind btw so your puzzles for me suck and if Im paying for this account why am I dealing with being locked out made to re verify re verify over and over
Wondering why I’m banned
A couple years ago I tried to download Tinder and it said my account was banned for whatever reason and Im not sure. I decided to redownload it again this morning and the same message came up again.
Ive never done anything inappropriate on tinder that I could ever think of?
Please help me out. Id like to recover my account if possible.
User's recommendation: Tinder is a nice app
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund the charges to my account
I was charged by Tinder when the subscription got canceled a while ago. The subscription was on accident, and now, months later, I am being charged close to $200. I am getting a refund.
Preferred solution: Full refund
User's recommendation: Pay attention to charges in your account
My husband is married and has tender and that’s a violation of one of the policies
Me and my husband are married and he is on Tinder sleeping with multiple women unsafely. we have been married for five years.
I have two children and sleeping in unsafely with people is not a go.
I think the app should have something to wear. It be able to tell if you are married or not could if I or my kids can track something because of a one night stand because the app couldnt take precautions then Im a be one mad person
General questions
I got no answers to my questions. I was asked to pay $5 plus the monthly membership fee to even be connected to a support representative
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey recently banned my account with no...
They recently banned my account with no explanation. Besides, I violated something without proof and my review has been denied so how do I speak to a legal team regarding the situation?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |My tinder isn't working
I am trying to fix my account whit you guys and you never respond to my email to customer service 10 times I send a email its so irresponsible app I pay two times and you guys never fix my problem nobody cant see me or Tex me some friend say to they cant find me in tinder but you guys have my money and you dont care about your customers its a shamed I pay all this money for your service I never have anything please fix this problems
User's recommendation: A phone number please stop being rude
Pay to hundred dollars. For what the app does nothing Different
Paid a hundred dollars and the app does nothing Don't use tender. You pay for a service and you get nothing.
It's like the app don't even work. It's fake/1 No good
User's recommendation: Don't pay for tender
Posting this guy in addition to the other complaint about him
Because this guy is a POS, whoever he is, and nothing came up for him outside of the screenshots of his Tinder account, I will also add that hes still on Tinder, still harassing women opening with the same You would look pretty underneath me line, and he has surely been reported already. Tinder is garbage.
Men are garbage. This is garbage.
User's recommendation: Don’t bother
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Active service just paid for not working. Every time I click on a woman you ask for more money
I just paid $25 last night. I've been unable to message anyone and there no agent option and no option to cancel and get my money back. It feels like I was scammed.
Every time I try to send msg, you ask for more money. I just today paid you $25 ,,
I can't send or talk.
To anyone. Alan Dorsey.
alandorsey22@***.com
Thanks
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReview
I literally did nothing wrong. I'm not weird to people I've matched with; I've never been aggressive, and I've never posted any weird or naked pictures.
I literally cannot figure out what I did.
I emailed Tinder, and they were actually very rude to me and just kept telling me they weren't going to tell me what I did and proceeded to tell me I'm never allowed on the app again. I cannot emphasize enough that I haven't done anything wrong.
- Meet new people
- Banned for no reason
Preferred solution: My account unbanned. I have done nothing wrong.
User's recommendation: There's nothing you can do
Cancel my Account
Wow... absurdity awful, can we at least pretend to care?
I called at 3pm on Wednesday. Someone is there lol
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTinder broken for 6 months
Ok, so my account has been broken for 6 months. I've made a few efforts to get it fixed, but I'm not getting any replies.
Someone really needs to take a look at it. I tried to upgrade to hopefully get it working, but still nothing. So now I'm paying for Tinder Gold, and it's just not working. Any help would be greatly appreciated.
To add the troubleshooting option that you have no choice but to choose is just infuriating. Finding information to contact customer service really is a nightmare this way.
- When it works its pretty good
- Customer service when you do have a problem is abysmal
Preferred solution: Apology
User's recommendation: Make sure your account is functional before you pay for anything. Also this appears to have been a problem since needing to verify my account on my trip to Japan. Just a heads up.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Shadowban?
Company fixed the issue and I have been provided with apology. They unbanned my account
I uploaded a new photo to my verified account and I was banned. I don't understand what happened.
Now that my account is back, I believe I've been shadowbanned. How do I appeal this?
Preferred solution: Apology
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