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Tinder
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tinder.com
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Anonymous
map-marker Los Angeles, California

Billing

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random charges not in link with my monthly gold plan. Up to 5 times a month the same 24.99.

Disguised as apple bundled charges flew under the radar for 7 months. Contact info for tinder says call via facsimile which in my 30 years of life i have never heard of.

And the line is dead. Refunds declined from apple.

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User's recommendation: Watch your charges

Hasna Pnr
map-marker Huntington, West Virginia

Keep locking my account

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I have done nothing wrong Ive verified everything more than once and Im legally blind btw so your puzzles for me suck and if Im paying for this account why am I dealing with being locked out made to re verify re verify over and over

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Myrtie Wia
map-marker Knightdale, North Carolina

Wondering why I’m banned

Tinder - Wondering why I’m banned

A couple years ago I tried to download Tinder and it said my account was banned for whatever reason and Im not sure. I decided to redownload it again this morning and the same message came up again.

Ive never done anything inappropriate on tinder that I could ever think of?

Please help me out. Id like to recover my account if possible.

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User's recommendation: Tinder is a nice app

Olivia L Spw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund the charges to my account

I was charged by Tinder when the subscription got canceled a while ago. The subscription was on accident, and now, months later, I am being charged close to $200. I am getting a refund.

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Loss:
$200

Preferred solution: Full refund

User's recommendation: Pay attention to charges in your account

Wayland Aml
map-marker Honolulu, Hawaii

My husband is married and has tender and that’s a violation of one of the policies

Tinder - My husband is married and has tender and that’s a violation of one of the...

Me and my husband are married and he is on Tinder sleeping with multiple women unsafely. we have been married for five years.

I have two children and sleeping in unsafely with people is not a go.

I think the app should have something to wear. It be able to tell if you are married or not could if I or my kids can track something because of a one night stand because the app couldnt take precautions then Im a be one mad person

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Nikiya Ztb
map-marker Erie, Pennsylvania

General questions

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I got no answers to my questions. I was asked to pay $5 plus the monthly membership fee to even be connected to a support representative

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Nicol Dgj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They recently banned my account with no...

They recently banned my account with no explanation. Besides, I violated something without proof and my review has been denied so how do I speak to a legal team regarding the situation?

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Alexandra M Qwy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Marina Del Rey, California

My tinder isn't working

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I am trying to fix my account whit you guys and you never respond to my email to customer service 10 times I send a email its so irresponsible app I pay two times and you guys never fix my problem nobody cant see me or Tex me some friend say to they cant find me in tinder but you guys have my money and you dont care about your customers its a shamed I pay all this money for your service I never have anything please fix this problems

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User's recommendation: A phone number please stop being rude

Anonymous
map-marker Los Angeles, California

Pay to hundred dollars. For what the app does nothing Different

Tinder - Pay to hundred dollars. For what the app does nothing Different

Paid a hundred dollars and the app does nothing Don't use tender. You pay for a service and you get nothing.

It's like the app don't even work. It's fake/1 No good

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User's recommendation: Don't pay for tender

Ahniya Xfr
map-marker Asheville, North Carolina

Posting this guy in addition to the other complaint about him

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Tinder - Posting this guy in addition to the other complaint about him
Tinder - Posting this guy in addition to the other complaint about him - Image 2
Tinder - Posting this guy in addition to the other complaint about him - Image 3
Tinder - Posting this guy in addition to the other complaint about him - Image 4
Tinder - Posting this guy in addition to the other complaint about him - Image 5

Because this guy is a POS, whoever he is, and nothing came up for him outside of the screenshots of his Tinder account, I will also add that hes still on Tinder, still harassing women opening with the same You would look pretty underneath me line, and he has surely been reported already. Tinder is garbage.

Men are garbage. This is garbage.

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User's recommendation: Don’t bother

Carlito Cjq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bellevue, Washington

Active service just paid for not working. Every time I click on a woman you ask for more money

Updated by user May 06, 2025

I just paid $25 last night. I've been unable to message anyone and there no agent option and no option to cancel and get my money back. It feels like I was scammed.

Original review May 05, 2025

Every time I try to send msg, you ask for more money. I just today paid you $25 ,,

I can't send or talk.

To anyone. Alan Dorsey.

alandorsey22@***.com

Thanks

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Trevor W Gkl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Review

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I literally did nothing wrong. I'm not weird to people I've matched with; I've never been aggressive, and I've never posted any weird or naked pictures.

I literally cannot figure out what I did.

I emailed Tinder, and they were actually very rude to me and just kept telling me they weren't going to tell me what I did and proceeded to tell me I'm never allowed on the app again. I cannot emphasize enough that I haven't done anything wrong.

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Pros:
  • Meet new people
Cons:
  • Banned for no reason

Preferred solution: My account unbanned. I have done nothing wrong.

User's recommendation: There's nothing you can do

Caitlin Eok
map-marker Salisbury, Maryland

Cancel my Account

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Wow... absurdity awful, can we at least pretend to care?

I called at 3pm on Wednesday. Someone is there lol

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Oliver V Pmt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Tinder broken for 6 months

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Ok, so my account has been broken for 6 months. I've made a few efforts to get it fixed, but I'm not getting any replies.

Someone really needs to take a look at it. I tried to upgrade to hopefully get it working, but still nothing. So now I'm paying for Tinder Gold, and it's just not working. Any help would be greatly appreciated.

To add the troubleshooting option that you have no choice but to choose is just infuriating. Finding information to contact customer service really is a nightmare this way.

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Loss:
$70
Pros:
  • When it works its pretty good
Cons:
  • Customer service when you do have a problem is abysmal

Preferred solution: Apology

User's recommendation: Make sure your account is functional before you pay for anything. Also this appears to have been a problem since needing to verify my account on my trip to Japan. Just a heads up.

Resolved
Salma A Lps

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Shadowban?

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Updated by user Feb 24, 2025

Company fixed the issue and I have been provided with apology. They unbanned my account

Original review Feb 09, 2025

I uploaded a new photo to my verified account and I was banned. I don't understand what happened.

Now that my account is back, I believe I've been shadowbanned. How do I appeal this?

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Preferred solution: Apology