Petra K Xju

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Verified Reviewer
| map-marker Bellevue, Washington

I payed but don't get messages

I don't get any messages from guys what is going on I payed but still nothing what is wrong please let me know

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Abby G Qsb

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Verified Reviewer

Banned for no reason

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Tinder - Banned for no reason
Tinder - Banned for no reason - Image 2
Tinder - Banned for no reason - Image 3

The reason for my ban was promoting sex work or seeking compensation relationships Firstly I definitely have never and would never promote we work for myself as I am only 18 and see that as highly inappropriate. Secondly, I had NEVER EVER asked any person I had spoken to for money at all.

I have had the app for maybe 2 weeks and have been on it maybe a total of 4 times. I had in my bio i was looking to be spoiled, however that does not directly mean money as money was never mentioned at all. It is completely ridiculous that Tinder allows grown men to match with and then sexually harass TEENAGERS (as 18-19 is still a teen despite being of legal age) with 0 consequences. Almost every single person I matched with had sexually harassed me in some form which is why I did not use the app much because its just a completely *** app.

But for me to get banned simply because i said I want to be spoiled and then accused of sex work and basically gold digging??? So its okay for men to write how they are looking for hookups or they are looking for someone to spoil but if a woman writes she wants to be spoiled thats worth an IMMEDIATE BAN???

Rather than a suspension or warning? If theres a possibility to go through message data it would be shown that I had 0 mention of asking for money or anything regarding sex work, instead you would find gross men asking to *** or making sexual comments about my body.

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Cons:
  • Predatory behaviour
  • Accused of sex work
  • Sexual harassment

Preferred solution: Apology

User's recommendation: Don’t even download the app if you are a woman. Looking for security and to be treated well is apparently sex work & a reason for immediate ban! Sexually harassment on the other hand seems to be perfectly fine and not a reason for a ban which is horrendous.

Anonymous
map-marker Frankfurt, Hesse

Very Bed

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Tinder - Very Bed

Eu paguei o Tinder Bost e aí me veio uma mensagem do Tinder que não foi possível pagamento mas saiu da minha conta

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Ritvik Fos

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Verified Reviewer

I got banned

Tinder - I got banned

They took my money every month from Tinder, even after I got banned for a few months. My account was frozen, and I had no matches.

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Loss:
$30
Pros:
  • Frozen

Preferred solution: Reset my account

User's recommendation: Please work on it

Bless E Phf

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Verified Reviewer

Photo verification

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Tinder - Photo verification

I did the verification of photo 4 days ago and its hasnt opened till today. Please assist me and let me know the problem

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Preferred solution: Photo verification

Charlotte J Tmm

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It's saying I'm not allowed to log into Tinder

It's saying I'm not allowed to log into Tinder
It's saying I'm not allowed to log into Tinder - Image 2
It's saying I'm not allowed to log into Tinder - Image 3

I am trying to register on Tinder, but it's saying that I'm not allowed to. I don't know what's happened, but I'd like to go online.

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Preferred solution: Just would like to make an account and go online

Alejandro G Ghn

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Verified Buyer
|

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Verified Reviewer

Complain Tinder assistance center

Complain Tinder assistance center
Complain Tinder assistance center - Image 2

My Tinder account was banned without any real reason after purchasing a Platinum suscription. The assistance center was not helpful at all and did not provide a real reason for the ban and did not provide a way to get real help.

I want to recover my account and capability to made new accounts for my incoming travels. Also, I request my suscription to be renew.

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Preferred solution: Apology

User's recommendation: Do not use Tinder

Eren a Lrv

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Verified Reviewer

I can't log in and it won't verify me

Tinder - I can't log in and it won't verify me

It's been a day and I can't log into my account. It won't verify me.

It's been days since this started. As soon as I bought the gold subscription, it kicked me off and now I can't log in.

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Loss:
$50
Pros:
  • Only cons

Preferred solution: Full refund

User's recommendation: Don't buy anything and don't even upload if u can, it's been days I can't log in and it won't verify me

Darien E

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Verified Buyer
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Payment for inactive account

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Tinder - Payment for inactive account

Dear team of tinder.

I'm trying since one year now to cancel my card and the payment as I sign out from the application, but all my tries gone in air. I'm so angry and upset becomes you just deducted 95 AED from my account which is not your right anymore.

I need a final solution and get my money back, otherwise I will keep writing about this bad and unprofessional application.

Regards.

Darin Essa

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Loss:
$27

Preferred solution: Full refund

User's recommendation: Not to join the application

Caly D

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Verified Buyer

Refund back

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Tinder - Refund back
Tinder - Refund back - Image 2

I was paying the service unintentionally. Please I would like to have the refund. Sorry about that.

Many thanks

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Loss:
$19

Preferred solution: Full refund

User's recommendation: Good company

Kat C Igz

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Verified Reviewer

Account under review

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Tinder - Account under review

This problem has been ongoing since 2:00 am last night. It's 10:08 pm right now and I've not gotten any indication as to what's going on besides somebody emailing me that they are going to escalate this ticket to a team member who can better investigate this issue.

That was told to me hours ago, and I've not heard anything back since. They've been actively ignoring my requests for help. It asked me to verify that I was a human and not a robot twice, and then asked me to take a couple of photos mimicking some poses. Then, it popped up with a page saying, 'Thank you - your account is under review.

This will only take a few minutes, but you do have time for a snack.' But it's been stuck on that page for 18+ hours now.

I even got the verification tick on my profile for my photos. Don't waste your time using this app.

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Preferred solution: I would like access to my account back!

User's recommendation: DO NOT USE.

Chis W Ovu

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Verified Reviewer

I had a free one week trial. Then canceled but was still charged $18.99 plus tax.

Tinder - I had a free one week trial. Then canceled but was still charged $18.99 plus tax.

I had a one-week free trial. I cancelled before the trial date ended, but was still charged $18.99 plus tax. My bank and Apple advised me to reach out to you directly for a refund!

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Loss:
$21
Cons:
  • No people in my area
  • Too costly pay to text
  • Everything has a price

Preferred solution: Full refund

User's recommendation: Never use trial subscriptions!

Robert G Ovx

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Verified Reviewer

Even though Tinder is supposed to have a large pool of people it is overloaded with fakes and catfishers. Tinder doesn’t ban them. It looks like Tinder does not need real people

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If you want quality you will like J7Match.com

I switched there when I felt Ive had enough of Tinder. One day the light bulbs came on and I realized that I was just wasting my time on Tinder.

Tinder is not a dating service anymore. It is a cesspit.

Scammers looking for a quick buck run rampant there. Normal users get blocked, banned and discriminated.

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Loss:
$120

Preferred solution: Full refund

Joe O Gpa

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Verified Buyer
|

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Verified Reviewer

Reimbursement

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Tinder - Reimbursement
Tinder - Reimbursement - Image 2

I never made the account, or I did not authorize the payments. Someone else used my info and made the transaction without my approval.

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Loss:
$3

Preferred solution: Full refund

User's recommendation: Please give me my funds back I did not want ur services

Abdi A Lnz

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Verified Reviewer

5 time 18.99 18.9918.9918.99.18.99.18.9[

Tinder - 5 time 18.99 18.9918.9918.99.18.99.18.9[
Tinder - 5 time 18.99 18.9918.9918.99.18.99.18.9[ - Image 2
Tinder - 5 time 18.99 18.9918.9918.99.18.99.18.9[ - Image 3
Tinder - 5 time 18.99 18.9918.9918.99.18.99.18.9[ - Image 4

You guys take my account 4 times 18.99 with aute permission so send me back that's money to my account please thanks

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Loss:
$95
Alecos K

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Verified Reviewer
| map-marker San Jose, California

Banned

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I believe I have been either shadow banned, or mistakenly banned.

I have been messaging about this for at least a month now, to no avail.

I cannot for the life of me understand how or whyI have never been inappropriate or explicit ever.

I have been a member for years and have loved several of the apps in the match group company.

I pay for multiple subscriptions and spend a lot of money of perks.

Toward the recent month before the ban, by account and app were severely lagging and not working.

Messages were not going through and I was getting no response whatsoever.

I have been devastated by this . I am constantly traveling and have made many lasting relationships both intimate and friendly from several of the apps.

I have been trying to resolve this as best and as fast as possible, but I havent received a response back anywhere.

I would greatly appreciate this to be resolved and I fiercely believe this is a mistakeI have always acted within community guidelines and have had loads of fun and memories built from these apps.

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About

Related Companies

Match Group, POF, Match, BlackPeopleMeet, OurTime

Summary

First introduced to the world in 2012, Tinder is a mobile application offering users to meet each other based on their location. Users that happen to mutually like each other can start a dialogue exploring common interests. Tinder is the creation of New York City based Hatch Labs, IAC’s developer. Available both on iOS and Android, Tinder is a great platform to make a first step towards a casual meet up or serious dating uniting hearts of millions of users across the globe. While integration with Instagram gives a sneak pick to other user’s photos, Common connections feature allows users to see if they have common friends on Facebook.

Tinder reviews and complaints

Tinder is ranked 45 out of 110 in Dating category

Area Served

Worldwide, USA, Canada, Asia, Other, Australia, Europe

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