Tinder
Tinder Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Tinder has 1.6 star rating based on 1385 customer reviews. Consumers are mostly dissatisfied.
1% of users would likely recommend Tinder to a friend or colleague.
- Rating Distribution
Pros: Meeting new people, No idea, Meeting people.
Cons: No answer for customer service, Customer service, Unable to reach representatives to speak about issue.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Tinder has 1.6 star rating based on 1385 customer reviews. Consumers are mostly dissatisfied.
1% of users would likely recommend Tinder to a friend or colleague.
- Rating Distribution
Pros: Meeting new people, No idea, Meeting people.
Cons: No answer for customer service, Customer service, Unable to reach representatives to speak about issue.47% of users think that Tinder should improve its Customer Service.
46% of users say that they might use Tinder in the future for similar services or products if the company resolves their current issue.Recent recommendations regarding this business are as follows: "Fishy business", "Absolutely will not recommend Tinder to anyone I know", "Watch your charges", "Don't use tinder", "Pay attention to charges in your account".
Most users ask Tinder for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Tinder Reviews
"I'm not receiving matches and massages on my tinder account Plea"
I'm not receiving matches and messages on my Tinder account. Please help me resolve this now. Please, dear Tinder support. User's recommendation: Tinder...
"Help me understand how to use site/app"
I wasnt allowed to talk with anyone - you really are concerned for us users you should want to help/assist us PLEASE
Nairobi, Nairobi Province
I'm trying to download tinder on my phone and it saying it doesn't work on my device
So I've been using tinder for a while now
But I deleted it and now I'm trying to download tinder again on my Huawei y7 but it doesn't work it just saying it can't work on my device
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnreasonable Ban
I was banned for having too many accounts linked when I just reset my account. Unfair ban, and I deserve to use Tinder again.
- Customer service ignores me
Preferred solution: My account to be unbanned
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDelete my profile
Still won't let ne delete my profile
Please let me delete my profile, or delete it for me. I have trouble with a lot of things, for example my profile isn't visible to others, i can't like or dislike anybody and no matter what i click on, it won't delete my tinder profile. It's just saying "Failed to delete account."
I want to delete my profile, and then make a new one, with the same info, and hopefully the issues will solve themselves.
Thank you for your help!!
Milena
Preferred solution: For you guys to delete my profile for me, because whenever I try to, it won't delete the account
User's recommendation: I genuinely have no idea what is going on, but good luck if you're having the same problem
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerQuestions about recent purchase
I have paid for Tinser Gold which should have been activated yesterday but you are still asking me to pay for Gold despite already having paid via Apple!
Your app is constantly glitching anyway. I have logged out and back in.
I recently purchased gold for a month, which was due to expire on 20/04/25, but 2 days ago I purchased another month so that it would be active from today, the 21st.
Now, when I open the app and go to see who likes you, nothing is visible, and Tinder is asking me to pay even more! I have photos attached, including an order email from Apple Pay.
- Protection
- Id valued
- Photo authorised
- Glitches
- In app purchases
- Creeps
Preferred solution: Price reduction
Akureyri, Akureyrarkaupstadur
I want to unban my account
...I don't know why my account is banned ,I want to unban the account. ...
...my account is robertgabriel626@***.com
+354784****
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan't do crap
I can't verify my age to make/login to tinder no matter how many pictures of my drivers license or cac card I try to verify
I go to create/login to a account and when I go to verify my number for the account it says I'm age restricted, so naturally I go to verify my age, because I'm 18, almost 19, and it just doesn't work ive tried all the options using both my drivers license and my cac card which is a form of military ID, and both have my face, and my date of birth on it and clearly states April 7 2006 and every time after it says "we are verifying your ID please check back later" I go to check back and it says I'm still age restricted. It's stupid
- It works pretty well
- Buggy verification
Preferred solution: I would like to login
User's recommendation: It's still a good app I'm sure, I just can't login for some darn reason
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Paris, Ile-De-France
Tinder support are not picking my calls nor replying my email
There is no matches coming the account is set up to standard no likes which shows it invisible please kindly track my email address and rectify the tinder profile I haven't gone against your community guidelines
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Amsterdam, North Holland
Hi tinder my account stop working since I I verified it no new matches coming it just there
Hi tinder I was asked to verify my account since and it verified since the no new matches coming I have appealing to know if it has been banned track my email address and phone number hoping to get positive responses
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Dubai, Dubai
My tinder is not working
MY TINDER ACCOUNT IS NOT COUNTING FOR 2 WEEKS NOW NO SINGLE LIKE... I'LL ADD A SCREENSHOT TO IT PLS
Your terms member pls check my account
User's recommendation: Tinder is frustrating now
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAccount ban
pouvez-vous s'il vous plaît débloquer mon compte ? votre système automatisé est nul, je n'ai pas plus d'un profil, alors s'il vous plaît débloquez mon compte avec le numéro de téléphone 1-40*-***-****.
- Trouver du monde facilement
- Automatic bans
Preferred solution: Apology
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI need confirmation about my account issue, but nobody gave a reason and no discuss with their decisions either
There was a mistake in my profile. I wanted to report to Tinder, but could not speak to anyone.
All I got were some automatic replies; they don't even give a chance for you to talk to them!
Basically, there is no customer service. They just give their one-way decisions about all issues and leave you in the dark!
- Non
- No customer service they help themselves to your money
Preferred solution: Apology
User's recommendation: Do not trust Tinder, they take your money but it doesn’t work often
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerVerifying photo
In less than one week, my account was put on hold for verification with my profile pictures. I've never had this issue before.
So basically, my paid membership was placed on hold, and I was not able to use my membership. I find this totally unacceptable and without a doubt troubling.
- Easy to navigate
- Photo verification length
Preferred solution: Full refund
User's recommendation: Absolutely will not recommend Tinder to anyone I know
New York, New York
It's obvious so okay thanks in advance
It is not correct with the sunject.
Thanks in advance
Xxoo
Eileen Lynn Morrison
Thanks in advance
Best xxoo
Thanks in advance
What more do you want?!
At 100
It's silly and I would love to see this
User's recommendation: Yes so annoying
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBanned but never had an account before
I'm trying to make an account for the first time and when I do, it tells me I'm banned even though I have not had an account before. Then, when I go to the appeal centre, it tells me there are no bans.
- Idk yet have been banned before using it
- Can not make an account because of a glitch
Preferred solution: To be able to make an account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLoosing my membership and my money as well
lost my old matches and cant send any messages and tinder still stealing my money by charging me for 6 months and ignore my request to fix the problem . what a shame for well known application as they dont care about their image , reputation and their customers
- Well known and big data base
- Poor services and extra charges
Preferred solution: Full refund
User's recommendation: be honest with their customers, reply to them or stop charging them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNot working and no response from emails.
Still no reply. Done my 5th request now for my account to be deleted as they still have not fixed the issue with my account and now won’t delete it either.
Tinder stopped people from messaging and receiving my messages and matches. I emailed them seven months ago for help with no response.
I tried to delete my account to start a new one, but it won't let me delete the account.
Again, there was no response to the emails. Also, don't bother calling the number - it's only a voicemail.
- Meeting people
- More people use tinder
- Account can not be deleted
- No matches or messages
- Eight months waiting still no help
Preferred solution: To either fix the account or let me delete it and start a new one. I lost a month subscription to tinder because of the glitches.
User's recommendation: Hinge is better. At least customer service answers
About
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First introduced to the world in 2012, Tinder is a mobile application offering users to meet each other based on their location. Users that happen to mutually like each other can start a dialogue exploring common interests. Tinder is the creation of New York City based Hatch Labs, IAC’s developer. Available both on iOS and Android, Tinder is a great platform to make a first step towards a casual meet up or serious dating uniting hearts of millions of users across the globe. While integration with Instagram gives a sneak pick to other user’s photos, Common connections feature allows users to see if they have common friends on Facebook.
Tinder is ranked 54 out of 215 in Dating category
Worldwide, USA, Canada, Asia, Other, Australia, Europe
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I'm in the same boat have never been on a dating site before including tinder yet I'm banned before being able to make an account