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Tinder

Tinder Reviews

tinder.com
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Tinder Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Tinder has a 1.7 star rating from 1153 customer reviews, 1% would recommend, and consumers are mostly dissatisfied.

Key Takeaways for Future Customers

  • Expect frequent customer complaints in Tinder reviews about billing and subscriptions.
  • Many users request refunds and help canceling membership.
  • Consider risks around account bans and verification before paying for features.

Negative Feedback / Risk Areas

  • Recurring reports of unauthorized charges and difficulty getting refunds.
  • Poor customer service and inability to contact a human for subscription issues.
  • Account hacks, bans, and verification problems affecting access.

Positive Feedback

Some users note meeting new people as a benefit.

View full overview ›

Media from reviews

I Can’t OPEN Tinder Dating !!
Tinder - My account not working please and resolve this problemTinder - My account not working please and resolve this problem - Image 2Tinder - My account not working please and resolve this problem - Image 3Tinder - RefundI think my tinder account has been hackedTinder - Refund
View all media ›

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A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

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Show reviews that mention
account subscription refund money app service phone issue reason gold
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David H Dhs
map-marker Cranston, Rhode Island

Charged for a subscription i cancelled

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Contacted the company first

The reviewer tried to contact the company before posting this review.

I was charged for a subscription that I didn't want or make. I canceled my subscription three months ago.

Loss:
$191

Preferred solution: Full refund

View full review
MarcF F

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Cape Town, Western Cape

Dealbreaker promise is a marketing Lie. BEWARE!

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Tinder - Dealbreaker promise is a marketing Lie. BEWARE!
Updated by user Jul 20, 2026

They don't care about you. Their company policy is only there to protect them.

Their software will fail you. They promised security and delivered a failed product.

Updated by user Jul 05, 2026

CEO still hiding

Updated by user Jul 05, 2026

CEO still hiding

Updated by user Jul 05, 2026

The CEO and all upper management take no resposibilty

Original review Jul 05, 2026
1 Star
Paid for safety. Got nothing.
I subscribed to Tinder Gold specifically for the Dealbreaker filter a paid feature marketed as a hard limit on distance and age.

I set 27km and age 42-55. Both toggles active. Tinder matched me with someone 7,842km away and decades outside my range. That match cost me my life savings to romance fraud.
The moment I complained, the out-of-range matching stopped completely.

They quietly fixed their own defect no disclosure, no apology, no compensation. The scammer's account I formally reported was deleted with no history retained.
I have been in correspondence with Match Group's legal department for over three years. Their position: not our problem.
They sell safety features they cannot guarantee. When those features fail and you lose everything, they run.

Do not trust paid safety features on this platform. They are not guaranteed. They are not monitored.

And when they fail, you are on your own.
Marc Fisher, South Africa
Now here are the review sites to post this on all free, all publicly indexed:
Trustpilot trustpilot.com/review/tinder.com
SiteJabber sitejabber.com/reviews/tinder.com
Google Reviews search "Tinder app" on Google Maps and leave a review
App Store reviews if you have an Apple device, review Tinder there
Google Play reviews review Tinder directly on Google Play
ConsumerAffairs consumeraffairs.com/dating/tinder.html
Complaints Board complaintsboard.com
Pissed Consumer tinder.pissedconsumer.com
Better Business Bureau bbb.org (search Tinder / Match Group)
Yelp yelp.com (search Tinder)
Post the same review on all of them. Each one is permanently indexed by Google meaning anyone who searches "Tinder review" or "Tinder Dealbreaker" will eventually find your documented account.
Want me to slightly vary the wording for two or three of them so they don't get flagged as duplicate content by the platforms?
Loss:
$130000

Preferred solution: The funds they were scammed by their failed app "dealbreaker" that failed me completely.

User's recommendation: stay away from the scammers they allow their website

View full review
Marilea S
map-marker Orlando, Florida

I Can’t OPEN Tinder Dating !!

Contacted the company first

The reviewer tried to contact the company before posting this review.

I Can’t OPEN Tinder Dating !!

I member Tinder dating!! Now I can't open!!

I chose the man, when I contact he?? Before I open good!! I closed friendships and I open dating!! Maybe it's the problem??

I open look 1 man!! I can't look another!!

Preferred solution: I Open Tinder Free !! My Fruend Invited Me !!

View full review
Robert P Xhm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Have issue in my tinder app

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Contacted the company first

The reviewer tried to contact the company before posting this review.

AI Highlights
  • - Complaint filed; no reply by phone or email.
  • - A representative on Tinder asked for $20; details were false.
Have issue in my tinder app
Have issue in my tinder app - Image 2

I have already submitted this complaint and no one has answered my complaint by phone or direct email to discuss this issue in depth. I am getting pissed off.

I started to chat with *** as she asked for $20 for lunch through a bank transaction on Tinder and later found out the information given on Tinder and WhatsApp by her wasn't true as I questioned her about her workplace which answers weren't correct according to the internet information.

The reason she is on Tinder and WhatsApp is to obtain money by misleading people and telling falsehoods to gain money. I live in *** and am looking for a direct link for complaints.

Loss:
$20

Preferred solution: Full refund

User's recommendation: To check out personal stories

View full review
2 comments
Guest

That $20 loss is no one’s fault but your own.

Guest
reply icon Replying to comment of Guest-2944062

They should do a background checkup of person before joining so you don’t get dishonest people on site

View more comments (1)
Robert P Xhm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I have all ready summit this complaint...

Contacted the company first

The reviewer tried to contact the company before posting this review.

AI Highlights
  • - Complaint not answered by phone or email; staff asked for $20 via Tinder transfer; Tinder/WhatsApp info not true; seeking direct complaint link.
Tinder - I have all ready summit this complaint...

I have already submitted this complaint and no one had answered my complaint by phone or direct email to discuss this issue in depth. I am getting pissed off.

I started to chat with *** as she asked for $20 for lunch through a bank transaction on Tinder and later found out the information given on Tinder and WhatsApp by her wasn't true as I questioned her about her workplace, which answers weren't correct to the internet information.

The reason she is on Tinder and WhatsApp is to obtain money by misleading people and telling false lies to obtain money. I live in *** and am looking for a direct link for complaints.

Loss:
$20
Pros:
  • Hopefully meeting who are looking for real partners
Cons:
  • When they only want money and tell you lies

Preferred solution: Full refund

User's recommendation: Don’t believe what she says

View full review
1 comment
Guest

There are so many warnings to not send money to people you meet on apps. It's "how not to get scammed 101." You can't blame *** for the fact that you ignored that.

Patrick N Oim

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Riverview, New Brunswick

Account burned

Contacted the company first

The reviewer tried to contact the company before posting this review.

Tinder - Account burned

I'm writing to respectfully request a review of my account. I recently discovered that my account has been banned, and I'd appreciate the opportunity to have it reinstated if possible.

If I violated any of Tinder's Terms of Use or Community Guidelines, it was not intentional. I value being part of the Tinder community and am committed to following all of the platform's rules going forward.

I kindly ask that you review my account and consider reactivating it.

Thank you for your time and consideration. I look forward to your response.

View full review
Michael S Ehr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund

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Contacted the company first

The reviewer tried to contact the company before posting this review.

Tinder - Refund
Updated by user Jul 21, 2026

Don't use it they lie

Original review Jul 06, 2026

A gold purchase I didn't make or want. I canceled it the same day and asked for a refund; still haven't received it.

Loss:
$18

Preferred solution: Full refund

View full review
Alexandria G Jvt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Rip off

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Contacted the company first

The reviewer tried to contact the company before posting this review.

AI Highlights
  • - Profiles misrepresent themselves; photos aren't theirs.
  • - The site feels fraudulent and profits from users.

People wasting my time lying about who they are. Their pictures arent really theirs your companys verification is *** So was having to pay for something that doesnt even go through on the app.

Its just all a scam like all the other dating sites. You say that pictures and people are verified if that were true then how are they different than their pictures as well as they arent who they say they are.

Either way thats fraudulent behavior thats misleading and you are no different than any of the other sites for the good people out there. This is hard enough already and they are not making it any easier because people can hide and lie behind the screen even easier than they do in person this site like any other is just making money out of fossil so is my advice not to waste your time or your money

Loss:
$35
Pros:
  • Only pro is if you use it just entertainment purposes to pass some time
Cons:
  • Verification is bs and so is the site

Preferred solution: For you to own up that you’re just a money making conglomerate

User's recommendation: Don’t waste your money or your time. No matter what you settings you will still get people who aren’t who they say you are don’t live in the area that you set your parameters same with age even with verified pictures they’re not who they say they are, it’s just one of those other sites about people hiding behind screens.

View full review
Robert P Xhm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

To be ban on site as she not looking for anyone. She only on site to scam money from people

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Contacted the company first

The reviewer tried to contact the company before posting this review.

Tinder - To be ban on site as she not looking for anyone. She only on site to scam money...
Updated by user Jun 16, 2026

Hard to get any live contact when calling from ***

Original review Jun 14, 2026

I have started to chat with *** on tinder and find out the information given on tinder and WhatsApp is not true. The reason she is on tinder and WhatsApp is to obtain money by misleading people and telling false lies to obtain money

Loss:
$20
Pros:
  • You might meet true people
Cons:
  • You do get people who miss use site to scam money off people

Preferred solution: Full refund

User's recommendation: Don’t give money to her

View full review
Derek W Tpf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fort Wayne, Indiana

Unauthorized charges

Contacted the company first

The reviewer tried to contact the company before posting this review.

AI Highlights
  • - Canceled Tinder but charged twice; charges increased to gold.
  • - Login fails; account seems dormant; ads to buy gold appear after cancellation.
Tinder - Unauthorized charges
Tinder - Unauthorized charges - Image 2
Tinder - Unauthorized charges - Image 3

Canceled Tinder and got charged continually. Charges increased to 'gold membership' - tried logging into my Tinder account but it does not function - looks like it is dormant, not a good status.

In fact, there are ads to buy gold, which I've been charged for twice this year AFTER canceling. My account says no credit card on file, which is obviously a lie.

Loss:
$449
Pros:
  • Can meet people
Cons:
  • Impossible to stop charges

Preferred solution: Full refund

User's recommendation: Never supply your card unless you're prepared to cancel/ deactivate/ get a new card when you're done

View full review
Amy C Tkx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need my money back

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Contacted the company first

The reviewer tried to contact the company before posting this review.

I paid to join Tinder, then they're asking for more money for everything I tried to do on the site. I don't have that much money, so it's a lot to ask. So I want my money back and my account canceled.

Loss:
$12

Preferred solution: Full refund

View full review
Charlie H Wzr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I didn’t authorize tinder to renew my subscription!! I’m pissed

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Contacted the company first

The reviewer tried to contact the company before posting this review.

You renewed my subscription without my authorization. I'm not going to pay $80 a month for the *** I want reimbursement!

Loss:
$19

Preferred solution: Full refund

View full review
Patrique P Xeg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unauthorized charge after account deletion

Contacted the company first

The reviewer tried to contact the company before posting this review.

I was overcharged and want a refund. On 8/19/2026, $18.99 was charged on my Apple Pay card.

That was not authorized, and I deleted my account. Nothing but I was charged and it wasn’t authorized, and I would like a refund.

Loss:
$18
View full review
justin a Dvd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fredericton, New Brunswick

My account is banned for 6 months can u...

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Contacted the company first

The reviewer tried to contact the company before posting this review.

my account is banned for 6 months can you guys unban me please and thanks that is all I've been banned for a while now.

Pros:
  • Meet a lot of great ppl
Cons:
  • It banns you

Preferred solution: Apology

User's recommendation: please take off the ban for profiles so i can use ur app

View full review
Kiandra C Txn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New York, New York

Hi , i recently received a notification...

Contacted the company first

The reviewer tried to contact the company before posting this review.

Tinder - Hi , i recently received a notification...

Hi, I recently received a notification from Tinder that my account has been banned for no reason. My ex literally keeps finding me on different apps and reporting my account.

I am upset, and this shouldn't be for me. I just want to enjoy dating life.

View full review
Steve H Rty

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Stafford, Virginia

Something is going on

Contacted the company first

The reviewer tried to contact the company before posting this review.

Complete joke. Total scam.

The robot hung up on me twice.

Never even got to talk to anyone. Ridiculous!

Loss:
$100
Pros:
  • It helps pass useless time
Cons:
  • People will waste time and money here

Preferred solution: Fair treatment and honest service.

User's recommendation: Boycott tinder

View full review

About

Related Companies

Match Group, POF, Match, OurTime, BlackPeopleMeet

Summary

First introduced to the world in 2012, Tinder is a mobile application offering users to meet each other based on their location. Users that happen to mutually like each other can start a dialogue exploring common interests. Tinder is the creation of New York City based Hatch Labs, IAC’s developer. Available both on iOS and Android, Tinder is a great platform to make a first step towards a casual meet up or serious dating uniting hearts of millions of users across the globe. While integration with Instagram gives a sneak pick to other user’s photos, Common connections feature allows users to see if they have common friends on Facebook.

Tinder reviews and complaints

Tinder is ranked 102 out of 263 in Dating category

Area Served

Worldwide, USA, Canada, Asia, Other, Australia, Europe

Payment Methods

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