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Contact Tinder Customer Service

Tinder Phone Numbers and Emails

Legal:

  • (214) 576-3272
    DMCA Inquiries
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Tinder Emails:

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Customer Service
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help@gotinder.com
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Tinder Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Tinder Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    57% phone 43% email
  • The best phone number to call Tinder is 2145763272. 24% of customers managed to speak with a real person.

  • The average hold time is more than 30 min. The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 1 minute.

  • Be prepared for the call as Tinder may ask you for the following information to identify you as a customer: email, phone number or first and last name.

View full overview ›

How to Contact Tinder?

Most Popular Number:

(214) 576-3272
DMCA Inquiries
Total calls: 3 472 Issues resolved: 73 Last call: Jan 12, 2026

Currently, Tinder does not provide a designated Tinder support phone number as a direct means to contact customer service. Instead, Tinder customer care can be reached using alternative methods of communication. Customers can access the official Tinder website and locate the "Contact" option at the bottom of the homepage for technical or app-related matters. By selecting "Contact Us" within the 'Help/Support’ category, you can access a form to specify your issue type. Whether it is related to your account, billing issues, or malfunctioning features or safety concerns, you can contact Tinder to get the necessary help. So, fill out the form with all your details and the nature of the issue, and the Tinder support team will get back to you as soon as possible. Alternatively, you can use the Tinder support number via fax at 1-214-853-4309. While there isn't a Tinder help number, their online support and contact form remain accessible.

If you want to contact Tinder support through email, you can email to help@gotinder.com. Use this Tinder customer service email address to send in your issues when you require general assistance on Tinder-related issues. This includes issues related to account access, login problems, billing inquiries, app functionality, privacy concerns and safety inquiries. Similarly, to send your heartwarming success stories with Tinder, use the Tinder support email, tinderstories@gotinder.com. Alternatively, if you have any concerns or grievances that you want to share, contact Tinder customer service using the grievance-officer-in@match.com.

Currently, Tinder customer service does not have the feature of live chat support. However, you can utilize other alternative methods to communicate instead of Tinder support chat. One of them is using Tinder contact information available on social media platforms. Tinder has a social media presence on well-known social media platforms, including Twitter, Instagram, and Facebook. All you need to do is find the verified accounts of Tinder on these social media platforms and message the accounts. For Tinder customer support, send a message about your issues directly to the official Tinder account on any social media platform.

PissedConsumer Club

Contact Information

Tinder Website:

Tinder Help Center:

Corporate Office Address:

Match Group, LLC
8750 North Central Expressway, Suite 1400
Dallas, Texas 75231
United States

Other Info (opening hours):

Mailing Addresses:

Level 12, Two Horizon Center

Golf Course Road, DLF 5, Sector 43

Gurgaon 122002

India


1 Hatch Street Upper Dublin 2

Dublin D02 PY28

Ireland


Attn: Cancellations

P.O. Box 25472

Dallas, TX 75225


8750 N. Central Expressway

Dallas, TX 75231

More contact details

Fax:

+1-214-853-4309

Tinder Customer Service Reviews

1.4 / 5
Bad
Alexyss Sdi
Customer Disservice

It appears despite claims to the contrary that Tinder rigorously discourages company contact.
If you need to speak to a live human prepare to take a whole day off from work.

Elishia Ftm
Unsatisfied customer
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

I never even had the opportunity to even use go on the app before they canceled me. I only was trying to take a photo I liked and felt good enough for a foprospective dates to see before I was kicked out of the site, I only had a tinder account for maybe 24 hours, before they tried to cancel me for two years ,so I just deleted the app.

I understand safety and security but that was too much. It kept saying it was trying to verify I'm human, I only was trying to send my photo I felt comfortable with.

Piero Zhn
No feedback no answer from the company
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Function not working, no answer from the customer service, already more than a week
Still not working!!!oNot n

Guest-6814445
Account not verified?
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

My account says verified but its not. Customer service had me check a bunch of things and still not working

How Good is Tinder's Customer Service?

Jackie M Cei
Jackie M Cei
Feels Disappointed | Dec 28, 2025

Useless, unable to contact them with an urgent matter that could help other women being scammed

Read full quote
Matthew R Hwo
Matthew R Hwo
Feels Disappointed | Dec 01, 2025

No body answers when or resolves issues

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Duvid Peu
Duvid Peu
Feels Disappointed | Jul 18, 2025

Extremely disappointed with the customer service. They will take the money but when there is a problem they don’t help

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Julia H Yog
Julia H Yog
Feels Disappointed | Jul 13, 2025

I was banned without explanation. I'm a mother and grandmother. I'm socially conservative and would never post lewd or revealing pics of myself. I respect boundaries. I'm politically correct in my speech. Basically I'm a rule follower. Unless I was hacked without my knowledge and the hacker posted something I didn't know about, I am baffled by this ban. It seems as though customer service is nonexistent for this application unless they decide to ban you. BTW, they ban you for life. This situation is absolutely obscene and ludicrous.

Read full quote
Ingris Kic
Ingris Kic
Feels Disappointed | Jul 13, 2025

Sent pogis information about signing up

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Duane W Rbx
Duane W Rbx
Feels Disappointed | May 22, 2025

I’m unable to connect to anyone

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Summary of Tinder Customer Service Calls

18.3K TOTAL
CALLS
01:00 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Tinder?

Account Question:

  • “Can't sign in to unsubscribe”
  • “Issue logging in....phone was stolen”
  • “Log in issue”

Payments and Charges Question:

  • “Reimbursement”
  • “I was debited”
  • “Payment problem”

Activation/ Cancellation Question:

  • “I will subscribe but not see my likes”
  • “Want to deactivate my account”
  • “Cancel”

Refund Question:

  • “Refund charged for to memberships,don’t trust anymore just want both transactions refunded”
  • “For refund”
  • “Refund”

Product/ Service Question:

  • “My matching isnt working”
  • “Home page not working.”
  • “Wrong age displayed on Tinder”

Request for Information Question:

  • “I am receiving verification texts I don't have a tinder account”
  • “Concerned about a profile”
  • “Information”

Website/ Application Question:

  • “Cannot use the app, only the website. It is a problem, premium member.”
  • “I’m not on the right app it never downloaded the Tinder icon and now I’m not on the right tender at all please contact me”
  • “I was receiving likes and stuff fine with the original version. Once I upgraded to the platinum version I have gotten zero, I would think this would make me get more? I just want to make sure it’s something up with the app or my profile.”

Cards Question:

  • “Make sure back up pay card # is cancelled”
  • “It would not take my card”
  • “To remove my card information I want to cancel it”

Staff Question:

  • “Customer service”
  • “I am not getting any service that I paid for and I want a repun”
  • “Services”

Return/ Replace Question:

  • “You must have changed a procedure.?? I can’t get into my account. I was asked to give you a .. selfie.It’s under review.!! Are you kidding.?? I’m locked out of. Call me or text me. What.!! is going on.”
  • “Need to change prescription to platinum by mistake I selected plus and paid £58.99 and it’s waist of money because I cannot even see who liked me, so please I need to change my subscription to platinum instead and pay the difference, thank you”
  • “Need to change subscription”

Shipping and Delivery Question:

  • “Location isn’t working”
  • “I have didn't get subscription for that and i have done payment also”
  • “Keeps putting my location in Texas”

Employment Question:

  • “Employment”
  • “Wrong sexual orientation on perspective matches”
  • “Job”

Other Question:

  • “Upgrade issue”
  • “Won’t let me match with anyone new”
  • “I can't match”

Compare Tinder Customer Service To

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