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Tinder Phone Numbers and Emails

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Legal:

  • (214) 576-3272
    DMCA Inquiries

Tinder Emails:

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help@gotinder.com
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How to Contact Tinder?

Most Popular Number:

(214) 576-3272
DMCA Inquiries
Total calls: 2 693 Issues resolved: 49 Last call: May 23, 2025
author avatar
PissedConsumer Reporter

Currently, Tinder does not provide a designated Tinder support phone number as a direct means to contact customer service. Instead, Tinder customer care can be reached using alternative methods of communication. Customers can access the official Tinder website and locate the "Contact" option at the bottom of the homepage for technical or app-related matters. By selecting "Contact Us" within the 'Help/Support’ category, you can access a form to specify your issue type. Whether it is related to your account, billing issues, or malfunctioning features or safety concerns, you can contact Tinder to get the necessary help. So, fill out the form with all your details and the nature of the issue, and the Tinder support team will get back to you as soon as possible. Alternatively, you can use the Tinder support number via fax at 1-214-853-4309. While there isn't a Tinder help number, their online support and contact form remain accessible.

If you want to contact Tinder support through email, you can email to help@gotinder.com. Use this Tinder customer service email address to send in your issues when you require general assistance on Tinder-related issues. This includes issues related to account access, login problems, billing inquiries, app functionality, privacy concerns and safety inquiries. Similarly, to send your heartwarming success stories with Tinder, use the Tinder support email, tinderstories@gotinder.com. Alternatively, if you have any concerns or grievances that you want to share, contact Tinder customer service using the grievance-officer-in@match.com.

Currently, Tinder customer service does not have the feature of live chat support. However, you can utilize other alternative methods to communicate instead of Tinder support chat. One of them is using Tinder contact information available on social media platforms. Tinder has a social media presence on well-known social media platforms, including Twitter, Instagram, and Facebook. All you need to do is find the verified accounts of Tinder on these social media platforms and message the accounts. For Tinder customer support, send a message about your issues directly to the official Tinder account on any social media platform.

Tinder Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Tinder Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    52% phone 48% email
  • The best phone number to call Tinder is 2145763272. 28% of customers managed to speak with a real person.

  • The average hold time is more than 30 min. The longest wait times are on Thursday, while the shortest are on Saturday. The average call time is 1 minute.

  • Be prepared for the call as Tinder may ask you for the following information to identify you as a customer: email, phone number or first and last name.

View full overview ›
PissedConsumer Club

Contact Information

Tinder Website:

Tinder Help Center:

Corporate Office Address:

Match Group, LLC
8750 North Central Expressway, Suite 1400
Dallas, Texas 75231
United States

Other Info (opening hours):

Mailing Addresses:

Level 12, Two Horizon Center

Golf Course Road, DLF 5, Sector 43

Gurgaon 122002

India


1 Hatch Street Upper Dublin 2

Dublin D02 PY28

Ireland


Attn: Cancellations

P.O. Box 25472

Dallas, TX 75225


8750 N. Central Expressway

Dallas, TX 75231

More contact details

Fax:

+1-214-853-4309

Tinder Customer Service Reviews

1.4 / 5
Bad
Faithann Ugx
Necesito que me regresen un contacto

Borré un contacto por accidente y quiero volver a tenerlo porque quedamos de vernos y la verdad es que me urge volver a recuperarlo. De lo contrario tendré que eliminar la app porque no tengo otros manches igual de interesantes.

Oliver V Pmt
Tinder broken for 6 months
stars-rating stars-rating stars-rating stars-rating stars-rating
2.0

Ok, so my account has been broken for 6 months. I've made a few efforts to get it fixed, but I'm not getting any replies.

Someone really needs to take a look at it. I tried to upgrade to hopefully get it working, but still nothing. So now I'm paying for Tinder Gold, and it's just not working. Any help would be greatly appreciated.

To add the troubleshooting option that you have no choice but to choose is just infuriating. Finding information to contact customer service really is a nightmare this way.

Rachid C Mpp
First time user
stars-rating stars-rating stars-rating stars-rating stars-rating
3.0

This is my first time using this website. Still waiting for answer to my concern. I really hope they can fix my issue

Kassi Kck
Never answered the phone call
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Never answered the phone to much bla bla bla and no one answered the phone I like to know why, post the right number to call in the us

How Good is Tinder's Customer Service?

Duane W Rbx
Duane W Rbx
Feels Disappointed | May 22, 2025

I’m unable to connect to anyone

Read full quote
Xzayvier Sef
Xzayvier Sef
Feels Disappointed | May 14, 2025

No response from Tinder

Read full quote
Carlito Cjq
Carlito Cjq
Feels Disappointed | May 06, 2025

I just paid $25 last night. I've been unable to message anyone and there no agent option and no option to cancel and get my money back. It feels like I was scammed.

Read full quote
mahmoud e Dkm
mahmoud e Dkm
Feels Disappointed | May 04, 2025

basic software and poor customer service

Read full quote
Honor F
Honor F
Feels Disappointed | Apr 22, 2025

I have paid for Tinser Gold which should have been activated yesterday but you are still asking me to pay for Gold despite already having paid via Apple!

Read full quote
Cece C Ydd
Cece C Ydd
Feels Disappointed | Mar 30, 2025

My experience was beautiful I must say
I love its

Read full quote

Summary of Tinder Customer Service Calls

17.5K TOTAL
CALLS
00:56 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Tinder?

Account Question:

  • “My account is locked in Selfie is under review”
  • “Banned account”
  • “Hello, I can't delete my account”

Payments and Charges Question:

  • “Fraudulent activity”
  • “Payment”
  • “You charged me for a service I never received”

Activation/ Cancellation Question:

  • “Cancel my prescription”
  • “Cancel my subscription”
  • “Cancelling subscriptios”

Refund Question:

  • “Refund of subscription”
  • “Refund I wanted boost not that other thing that gets put in front of it when you try n buy it”
  • “Refund”

Product/ Service Question:

  • “My tinder isn’t working properly”
  • “Fake profile”
  • “Problem with account”

Request for Information Question:

  • “Need help creating an account”
  • “Help me understand how to use site/app”
  • “I need to know if There are any accounts in my name”

Website/ Application Question:

  • “How get site without membership”
  • “App not working”
  • “App no working”

Cards Question:

  • “My card was charge twice I need to cancel this last one”
  • “Card not going trough”
  • “Cards decline”

Staff Question:

  • “No services”
  • “Customer service”
  • “Not receiving a service I purchased”

Shipping and Delivery Question:

  • “I have didn't get subscription for that and i have done payment also”
  • “Keeps putting my location in Texas”
  • “I did not mean to get the service. I canceled a couple hours later.”

Return/ Replace Question:

  • “Changing a language that I don't speak”
  • “Plan change”
  • “I change my number but the number is banned from tinder”

Employment Question:

  • “Employment”
  • “Wrong sexual orientation on perspective matches”
  • “Job”

Other Question:

  • “I can't match or send messages to people”
  • “Banishment”
  • “Not find any matching”

Compare Tinder Customer Service To

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Zoosk
stars-rating-fill
1.6 out of 5
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