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Contact Tinder Customer Service

How to Reach a Person at Tinder

Verified Contact Information

Customer Service Number:

  • 1-310-759-9590
    IVR / Automated System Only (No Human Option)
Call Now
Send Message

Legal:

  • 1-214-576-3272
    IVR / Automated System Only (No Human Option)

Business Sales:

adsales@gotinder.com

Customer Service:

tinderstories@gotinder.com
For Success Stories

Investors/ Franchising:

partners@gotinder.com

Legal:

copyright@match.com
DMCA Inquiries
trademark@match.com
Trademark Inquiries
rep_tinder@prighter.com
UK GDPR Representative
legaldept@match.com
United Kingdom
grievance-officer-in@match.com
legaldept@gotinder.com

Media:

tinderoptout@match.com
Opt-out of Marketing Emails
press@gotinder.com
Press Inquiries
help@gotinder.com

Tinder Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Tinder Phone Number
1 (214) 576-3272
Average Hold Time
More than 30 min
Average Calls duration
1 minute
Most Popular Tinder Email Address
tinderstories@gotinder.com
Tinder Live Agent Availability
24% of callers successfully reach a real person
Issue Resolution Rate
Low (4% reported full resolution)
View full overview

How to Contact Tinder?

Currently, Tinder does not provide a designated Tinder support phone number as a direct means to contact customer service. Instead, Tinder customer care can be reached using alternative methods of communication. Customers can access the official Tinder website and locate the "Contact" option at the bottom of the homepage for technical or app-related matters. By selecting "Contact Us" within the 'Help/Support’ category, you can access a form to specify your issue type. Whether it is related to your account, billing issues, or malfunctioning features or safety concerns, you can contact Tinder to get the necessary help. So, fill out the form with all your details and the nature of the issue, and the Tinder support team will get back to you as soon as possible. Alternatively, you can use the Tinder support number via fax at 1-214-853-4309. While there isn't a Tinder help number, their online support and contact form remain accessible.

If you want to contact Tinder support through email, you can email to help@gotinder.com. Use this Tinder customer service email address to send in your issues when you require general assistance on Tinder-related issues. This includes issues related to account access, login problems, billing inquiries, app functionality, privacy concerns and safety inquiries. Similarly, to send your heartwarming success stories with Tinder, use the Tinder support email, tinderstories@gotinder.com. Alternatively, if you have any concerns or grievances that you want to share, contact Tinder customer service using the grievance-officer-in@match.com.

Currently, Tinder customer service does not have the feature of live chat support. However, you can utilize other alternative methods to communicate instead of Tinder support chat. One of them is using Tinder contact information available on social media platforms. Tinder has a social media presence on well-known social media platforms, including Twitter, Instagram, and Facebook. All you need to do is find the verified accounts of Tinder on these social media platforms and message the accounts. For Tinder customer support, send a message about your issues directly to the official Tinder account on any social media platform.

PissedConsumer Club

Contact Information

Tinder Website:

Tinder Help Center:

Corporate Office Address:

Tinder LLC
8750 North Central Expressway, Suite 1400
Dallas, Texas 75231
United States

Other Info (opening hours):

Mailing Addresses:

MTCH Technology Services Limited

1 Hatch Street Upper Dublin 2

Dublin D02 PY28

Ireland


Attn: Cancellations

P.O. Box 25472

Dallas, TX 75225


UK GDPR Representative: Prighter Group

20 Mortlake Mortlake High Street,

London, SW14 8JN,

United Kingdom


Level 12, Two Horizon Center

Golf Course Road, DLF 5, Sector 43

Gurgaon 122002

India

More contact details

Fax:

+1-214-853-4309

How Customers Rate Tinder Support?

4.0 / 5
Good

Based on 18.7K calls to Tinder customer support through PissedConsumer.com and 2 survey responses.

Total Calls
18.7K
Avg Call Duration
00:57
Issues Resolved
4%

Why Customers Call Tinder?

Top Reasons of Customers Calls

  • Account 41%
  • Payments and Charges 15%
  • Customer Inquiries & Issues 12%
  • Activation/ Cancellation 10%
  • Refund 8%
  • Product/ Service 6%
  • Request for Information 5%
  • Website/ Application 1%
  • Cards <1%
  • Staff <1%
  • Return/ Replace <1%
  • Shipping and Delivery <1%
  • Fraud & Security Issues <1%
  • Employment <1%
  • Phone & Devices <1%

Account

41%
  • "I got an email saying that my subscription was renewed, but I'm quite sure that I canceled it days ago so I'm not sure what's going on I'm not even sure if this is a legit customer service line."
  • "Subscription was renewed and I am pretty sure I canceled it"
  • "Account banned"

Payments and Charges

15%
  • "Billing"
  • "Can't charge card"
  • "U took 2payments out this month im ready to cancle"

Customer Inquiries & Issues

12%
  • "I Can't OPEN Tinder Dating !!"
  • "My money got taken"
  • "Rip off"

Activation/ Cancellation

10%
  • "Cancel subscription"
  • "Unsubscribe my account"
  • "I didn't authorize tinder to renew my subscription!! I'm pissed"

Refund

8%
  • "Need my money back"
  • "Refund"
  • "Money back"

Product/ Service

6%
  • "My tinder is not working"
  • "My tinder isn't working"
  • "My tinder isn't working"

Request for Information

5%
  • "To talk to someone about my ban"
  • "Pending request"
  • "Speak to someone about account ban / appeal information etc,"

Website/ Application

1%
  • "My tinder app is not working"
  • "I have joined the site paid $19.99 three weeks ago and not able to communicate with anyone without paying extra. Why is that?"
  • "Trouble getting on site it says waiting on selfie"

Cards

<1%
  • "Make sure back up pay card # is cancelled"
  • "it would not take my card"
  • "To remove my card information I want to cancel it"

Staff

<1%
  • "poor service"
  • "Customer service"
  • "I am not getting any service that I paid for and I want a repun"

Return/ Replace

<1%
  • "I cannot change the age limit for the girls I want to meet"
  • "You must have changed a procedure.?? I can't get into my account. I was asked to give you a .. selfie.It's under review.!! Are you kidding.?? I'm locked out of. Call me or text me. What.!! is going on."
  • "Need to change prescription to platinum by mistake I selected plus and paid £58.99 and it's waist of money because I cannot even see who liked me, so please I need to change my subscription to platinum instead and pay the difference, thank you"

Shipping and Delivery

<1%
  • "I can't get the videos that are in my phone to come up"
  • "HAVE NOT RECEIVED MY REFUND. PUT IT IN ON JULY 10th and they said I'd receive it in 7-10 business days. It's August 7th"
  • "Why am I paying for tinder and didn't get a refund? I cancelled it months ago. Do we need to go to SMALL claims court?"

Fraud & Security Issues

<1%
  • "Scammed"
  • "Identity theft"

Employment

<1%
  • "Employment"
  • "Wrong sexual orientation on perspective matches"
  • "Job"

Phone & Devices

<1%
  • "New phone"

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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