Tinder Phone Numbers and Emails

Customer Service:

  • (214) 853-4309
    For all things technical and app-related

Tinder Emails:

Business Sales
Customer Service
SUCCESS STORIES
help@gotinder.com
Investors/ Franchasing
Media
Press Inquiries
More phone numbers and emails Less phone numbers and emails

Issues fixed by Tinder

Issue

My payment

Resolution

«Company fixed the issue and I have been provided with full refund. Very high charges and chit.»

by Ediel Qlk
Issue

A guy banned me from tinder because I wouldn't send him pictures or answer his call

Resolution

«Company fixed the issue and I have been provided with product or service ordered. Please just call me back.»

by Kashif Kbo

Tinder Contact Information

Tinder Website:

Tinder Online Chat:

Corporate Office Address:

Match Group, LLC
West Hollywood
Los Angeles, California 90069
United States

Other Info (opening hours):

Alternative Mailing Addresses:

42 Charlemont Street

Dublin 2, D02 R593

Ireland


For Users who live outside the European Union:

8750 North Central Expressway, Suite 1400

Dallas, TX 75231

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Tinder Rating Based on 793 Reviews

Rating details

1.8
more details
Customer service
Value for money
Reliability
Website

Rating stats

Rating trend

Summary of Tinder Customer Service Calls

9.9K TOTAL
CALLS
01:10 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Tinder Customer Service?

Account Question:

  • “Can't access account”
  • “Account”
  • “My account got banned with no explanation”

Payments and Charges Question:

  • “Not able to add debit card for payment method”
  • “I keep getting charge and i dont want this app”
  • “To discuss payment”

Activation/ Cancellation Question:

  • “To cancel my subscription”
  • “My subscription won't cancel”
  • “To cancel a subscription”

Refund Question:

  • “Refund process”
  • “Refund tunder platnum”
  • “Refund”

Product/ Service Question:

  • “Fake profile”
  • “Likes not working”
  • “App don't work”

Request for Information Question:

  • “Question about being banned”
  • “I have a question”
  • “Have a question FAQ does not address.”

Cards Question:

  • “Delete my credit card”
  • “My credit card has been overcharged”
  • “Not accepting credit card”

Website/ Application Question:

  • “App not working”
  • “App issues”
  • “Your site isn't allowing me to send messages”

Staff Question:

  • “Not satisfied with Customer service”
  • “Dreadful service's”
  • “My paid service has been cancelled”

Shipping and Delivery Question:

  • “I got given a fone number I lost it and we both agreed to get rid of the app I want to get the conversation history”
  • “I've paid today 43 euros for adding to Platinun gold and didn't get platinum in spite of having done t'he translation in my bank.”
  • “Paid for gold didnt get gold”

Return/ Replace Question:

  • “Return fund”
  • “Return my subscription payment”
  • “Someone is changing my account”

Employment Question:

  • “Wrong sexual orientation on perspective matches”
  • “Job”

Other Question:

  • “To know something”
  • “Unfair treatment”
  • “Pirate”

About

Top Tinder Services

Online Dating, Customer Care

Top Tinder Products

Account, Subscription, Gold Subscription

Tinder Pros and Cons

Pros: Meeting new people, No idea, Finding love, Very easy to use, Meeting people

Cons: Customer service, No answer for customer service, Unable to reach representatives to speak about issue, That it will not work and no one will assist me, Stealing money

Related Companies

IAC, POF, Match, Angies List, Okcupid

Summary

First introduced to the world in 2012, Tinder is a mobile application offering users to meet each other based on their location. Users that happen to mutually like each other can start a dialogue exploring common interests. Tinder is the creation of New York City based Hatch Labs, IAC’s developer. Available both on iOS and Android, Tinder is a great platform to make a first step towards a casual meet up or serious dating uniting hearts of millions of users across the globe. While integration with Instagram gives a sneak pick to other user’s photos, Common connections feature allows users to see if they have common friends on Facebook.

Tinder reviews and complaints

Tinder is ranked 55 out of 363 in Dating and Social Networking category

Area Served

Worldwide, USA, Canada, Asia, Other, Australia, Europe

Payment Methods

VISAAmerican ExpressMasterCardPayPal

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