Daniel S Sji

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Shady business practices

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This is from a review I posted. Disclaimer: not directed to any poor intern or low-level employee, but the greedy higher-ups. Riddle me this, Tinder: How come when I upgrade to Gold, I barely get any likes, BUT when my subscription expires I always get a good handful within 24 hours? Please indulge little old me, because I have NO idea! Is it because you're taking advantage of the lonely and emotionally vulnerable? Hinge and Bumble run laps around you in terms of quality service, and it isn't even close. Await the corporate response below.
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Cons:
  • Almost everything

Preferred solution: Apology

User's recommendation: Dont pay them a penny

Aurora T Wzl

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I ave my real pictures on tinder and I get likes but suddenly stop because of verification

I ave my real pictures on tinder and I get likes but suddenly stop because of verification
My tinder was working perfectly well until verification..the verification process is taking almost 2month now and still waiting..my email is aurorafly24@***.com..please see to it
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Preferred solution: Get my tinder working back

Sexy P

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My tinder account was banned without any reason and no warning

My tinder account was banned without any reason and no warning
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I subscribe to tinder always l do have an account with tinder but was banned for no reason without any warning l want to appeal but l dont have any access to the account anymore which l have to login and appeal please look into this because l dont know why the can just banned an account without any warning
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Preferred solution: Appealing and to get unbanned

Jonathan H Vkj

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Service is not fit for purpose

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I took out my subsciption just over a week ago. I have had ongoing technical issues since may 23rd where I'm getting notifications from members who have matched with me and messaged me however i'm not seeing any matches or messages.

I have reported this to Tinder via email on numerous occassions (currently at 12 emails) but TInder have responded to me just once. So far they have not responded to me properly and have not yet fixed my issues.

***PLEASE DO NOT USE THIS SITE*** It is littered with fake and scam profiles and I feel it is unsafe for its users and not fit for purpose. Tinder needs to be shut down.

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Cons:
  • Scammer and your matching sucks
  • Fake profiles
  • Unsafe and not clear

Preferred solution: Full refund

User's recommendation: Find another site to use

Victor C Hlb

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Charges

Tinder - Charges
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I had to swap phones and needed to put my Tinder account back to use, but it charged me again. First, I got Gold, then upgraded to Platinum, and then swapped phones. So, I got charged three times in total. I need to get refunded for the two extra charges.
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Loss:
$86
Pros:
  • Good connections with people
Cons:
  • Charges are crazy

Preferred solution: Full refund

User's recommendation: Be careful buying into this app

Savanna R Bow

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I am 23 and age restricted

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They will not get back to me about my appeal . Why would I recommend an app that doesnt value its users??
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Pros:
  • Cons are they will age restrict and or ban you when ur 23
Cons:
  • Cons are they will age restrict and or ban you when ur 23

Preferred solution: I’d like to use the app

User's recommendation: Hope you don’t look young for ur age

Maria N Zjv

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Banned account

I got banned because I violated a rule, yes. But I want to get back on Tinder again.

The thing is, my friend and I created an account for her using my old number, which I previously used on Tinder. I would install and uninstall it, delete my account, and create a new one, but this was always for my account. Now, we tried to create one for her too because it was her first time on Tinder. I explained the details and functionalities to her.

It was working at first, we got matches but then we ended up getting banned. I can't use her face for verification because I returned to Doha while she is in the Philippines. I have her permission and screenshots of it, even the pictures she wanted me to use last time. We created the account while I was on vacation in the Philippines.

But then, I got banned without even having the chance to delete her account. We only did it to try it out, so we used my number and phone for testing. Please, if it's possible to create an account here again. I really like this app.

I will be going on vacation next month somewhere and would love to use Tinder by then.

I'll never repeat it, please give me another chance. Thank you!!!

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Pros:
  • All good
Cons:
  • I dont encounter anything bad so far

Preferred solution: I want to use Tinder again please

1 comment
Guest

Find something more productive to do with your life. Hope this helped!

Ja Tnv

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Delete My Account

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hello, I want my account to be deleted forever , not paused , rather deleted .. Tinder is a fraud that is designed to steal your hard-earned money by selling various subscriptions. In reality, its algorithm and management are so inept and stupid that they are just fabricating bogus love stories. Neither their consumers nor their management are legitimate. Everything is nothing more than a senseless business... And you want to remove our own account, but it continues sending you an error message, as if it's so impossible for them to erase it. So sure, I went to pissed consumer.com for assistance
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Preferred solution: Delete my account

User's recommendation: Tinder is a fraud that is designed to steal your hard-earned money by selling various subscriptions. In reality, its algorithm and management are so inept and stupid that they are just fabricating bogus love stories. Neither their consumers nor their management are legitimate. Everything is nothing more than a senseless business... And you want to remove our own account, but it continues sending you an error message, as if it's so impossible for them to erase it. So sure, I went to pissed consumer.com for assistance

Sandy B Sqt

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You have been charging my credit card three times a month since January 2024. I cannot talk to anyone to get this matter resolved and get refunded the money I am owed back. I am absolutely furious.

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Tinder - You have been charging my credit card three times a month since January 2024. I...
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January you charged me $24.99 twice. February you charge me $18.99 three times. March you charged me $18.99 three times the last time was March 31. Then you turned around three days later on April 3 the day my subscription canceled and charged me another $18.99, I cant get a hold of anyone to resolve this matter and you guys are criminals and Im furious
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Loss:
$100
Cons:
  • Are criminals

User's recommendation: Stay away from Tinder. They are criminals.

Gala Paris

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Account Banned for NO REASON

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Tinder - Account Banned for NO REASON
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I have been having issues with their app for months; I paid platinum membership and decided to downgrade to tinder plus after realizing their tech support sucks. I was getting around 1000 matches per week - being a social media influencer, I was not surprised.

However, I kept getting slowness in their app, so I made a ticket so they could do something - instead, they banned my account for allegedly violating their policy, with no option to create any future accounts at all (Anne from Tinder), now I have a blocked account - no way of reaching people and a paid membership that was going to renew February 2024 (we are in November) So now I paid for something to not be refunded, and when I was paying attention to their horrible app-they banned me?

Seriously?? I feel scammed -_-

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Loss:
$120
Cons:
  • Banned for no reason
  • No refund offered
  • Technical service really bad

Preferred solution: Full refund

User's recommendation: BE WARNED - DONT PAY FOR THIS APP!

1 comment
Guest

"I was getting around 1000 matches per week " Awwwwwww.....Look at the 304 getting upset because she can't get that attention she needs to validate herself. Looks like you're going to have to get your attention one person at a time now.....

Kris B Cin

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Banned for No Reason

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Tinder - Banned for No Reason
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Updated by user Jan 15, 2024

I cannot, they won’t let me join back. If they resolve this and take steps to improve their process, I will.

Original review Jan 14, 2024
Ive been banded for some reason and the company will not tell me why. Ive never said a mean thing about anyone or violated any terms and I was really enjoying using Tinder verses other apps.
I logged in after been offline for a few weeks and was presented with are you human?

Prompts and followed the directions including sending pictures of myself. It said it was going to be reviewed and then the next time I tried accessing it I was told I was banned.
There was no reason stated, just that I somehow violated their terms.

I tried contacting their customer service and all they did was copy and paste the same message each time saying that I violated the terms and they couldnt tell me why.
Ive requested it be escalated but they just ignore my responses now. This is very upsetting because I take major pride in being kind and following rules.
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Pros:
  • Only speak to mural interests
Cons:
  • Russian scammers and banned without reason

Preferred solution: My account reviewed and unbanned with some reasoning!

User's recommendation: You might get banned randomly.

Megan F Vlu

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They’re should be more security when making account so people cannot impersonate others.

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I am creeped out by someone creating an account of me and would like it removed immediately. Someone very easily took pictures from my social media and made an account with my name. It should be more difficult and more verification when creating an account on the app.
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Preferred solution: The account completely removed and taken down. More security on the app

User's recommendation: Don’t pretend to be people

Tonio Vga
map-marker Queens, New York

It's only scammers.

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Don't waste your money. This app. is only scammer. There aren't real people, only those f. scammer from Nigeria. Tinder don't bother to make any checking before to accept members, because they are interested only on members money.
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Anonymous
map-marker Waipahu, Hawaii

Unlawfully taking money on my account without proper detailed form and agreenent

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This is the second time they have subscribed when I never agreed whatsoever. At any moment they can add 5 super like stars and seeing it I thought that ot would not do this.

I am ashamed of this company and ashamed for myself to have this happen again. They do not have a proper rebuttal or custimer service. They have a fax line. I hope all of them who have taken from good people like me and others comes back to them 100fold.

Why is the world like this? Why fully knowing that they are doing this they think its lawful.

It is a real and ugly truth. Greedy *** people only think of thenselves while they step and *** on others.

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User's recommendation: please stay away from Tinder and its affiliated companies

Resolved
Abdi A Lnz

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Resolved: Hii my name si amiir

Updated by user Jun 01, 2024

Company fixed the issue and I have been provided with apology. Tinder take my account money 3 times so send me back that's money please and cancel my account that's

Original review Apr 30, 2024
Hi wanna bpy 18 from tinder and i pay 139 to consider so guys can't Can you refund the money to my account my profile is Amiir 26 thanks
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Loss:
$139
Pros:
  • Amiir 26